Author DIgicall Intranet

Whether you’re in insurance, a government body, municipality, banking, telecoms, retail or other industry, we offer our clients best in class, stringently vetted, specialist service solutions under one vision and ethos.

Digicall Assist, part of the Digicall Group, has a long and trusted history of providing exceptional assistance to customers on our clients’ behalf. We’re a premium outsourced assistance services provider for seamless customer experience across Australia and New Zealand.

Sigma Connected, a Business Process Outsourcing (BPO) provider, specialises in early and late-stage debt recovery, customer care services and lead generation projects. This Digicall owned partner operates from state-of-the-art, efficient contact centres in South Africa and the UK, while providing cost-effective solutions to our clients. We have an ethical approach to treating customers fairly and, without question or compromise, ensure strict adherence to your brand protection requirements.

Sigma Connected is an innovative business process outsourcing provider, historically specialising in credit and customer management. Founded in 2011, and acquired by Digicall in 2016, has experienced expediential growth and provides a wide range of services.

NOVA is a full-service HR and Payroll consulting and outsourcing partner that understands the importance of human capital. In partnership with Digicall, we provide business solutions in the areas of people development, payroll management, talent management, performance management, HR and B-BBEE compliance and consulting services, hosted HR and Payroll management systems, training, learning, and skills development solutions.

Road Trip provides Chauffeur and Cab Services to several of Digicall’s corporate clients and their customers as part of a bundle of offerings. With this service, customers can be driven home in their own vehicles, and/or make use of the cab services.

My Brand Group, a Digicall partner who provides Vehicle Replacement Services, assists the Bank or Insurer to find a suitable and similar replacement vehicle for the customer without having to re-finance the vehicle or initiate the procurement process for a new vehicle. This results in a saving to both the Insurer and the Customer, as well as aiding in the retention of the Customer for the Bank or Insurer. When acting on behalf of the OEM, they make sure the customer stays with the brand.

Whizzoh, Digicall’s Consumer On-Demand Services, is available online and on the Whizzoh App, providing fast and easy access to a variety of experienced home maintenance professionals. Our network of professionals can help resolve problems in all areas of household services, including plumbers, builders, electricians, locksmiths and more.